Service and Spare Parts
Since the early 1990s the Service Department of Schenck Process s.r.o. has been successfully executing contracts for industrial weighing and feeding technologies, which have been gradually extended by comprehensive execution of contracts for alternative fuels and bulk material conveyance.
The Service Department consists of experienced technicians servicing the weighing and feeding technologies and of software specialists and experts on the machinery part of technologies supplied. The whole team in close cooperation with the Business and Engineering Departments provides comprehensive servicing services to our customers both in the Czech Republic and abroad.
- Servicing operations within and after warranty
- Chief assembly and activation of newly installed as well as updated systems of industrial weighing and feeding, alternative fuel technologies and bulk material conveyors
- Training for equipment operation and maintenanceOfficial verification and calibration tests of trade scales
- Performance of routine inspections of the equipment, preparation of a plan of repairs and recommendation of spare parts to be stored or exchanged
- Service contracts guaranteeing a short time of reaction to a need for service or keeping necessary spare parts in the Schenck Process stock
We also provide spare parts for all equipment supplied. A spare parts list is a standard part of the equipment documentation and is prepared with the maximum focus on clarity and easy identification of parts. Upon request, our spare parts sales staff updates the list with current prices and delivery terms of individual parts.